Returns & Refunds

30-Day Guarantee

Not right? No problem. You can return items within 30 days of deliveryfor a refund or exchange, as long as they're unworn, unused and in their original packaging.

For hygiene reasons, some items (such as contact lenses, wigs and makeup) can only be returned if unopened.

How to Return

1. Email info@ontheskullemporium.com with your order number
2. We'll confirm your return and send instructions
3. Once we receive the item, your refund is processed to the original payment method